1. Introduction
QuickKwik Delivery Service ("QuickKwik", "we", "our", or "us") is committed to protecting your privacy. This policy outlines how we collect, use, and protect your information when you use our eco-friendly bicycle delivery mobile application ("App").
By using our Services, you agree to this Privacy Policy.
---
2. What We Collect
Personal Information
Name, email, phone
Delivery addresses
Payment information (via secure third-party processors)
Courier ID verification (where applicable)
Device & Usage Data
IP address
Location (with your permission)
App usage logs
Device and OS info
---
3. Why We Collect It
We collect your information to:
Provide delivery and customer support
Process payments
Improve our services and safety
Prevent fraud and comply with the law
---
4. Your Data, Your Rights
Under GDPR and CCPA, you may:
Request access to or correction of your data
Request deletion of your account/data
Object to or restrict certain processing
Request your data in a portable format
Withdraw consent at any time
To exercise your rights, contact us at privacy@quickkwik.com.
---
5. How We Share Information
We do not sell your personal data.
We may share data with:
Delivery couriers (for service fulfillment)
Payment processors (for secure transactions)
Legal authorities (when required by law)
Service providers (cloud, analytics, customer support)
---
6. Data Security
We use industry-standard encryption, secure servers, and access controls to protect your data. You’re responsible for keeping your login credentials safe.
---
7. Prohibited Use & Indemnity
You must not use QuickKwik to deliver:
Illegal drugs
Firearms or weapons
Hazardous or banned items
You agree to indemnify and hold harmless QuickKwik from any legal claims, damages, or losses resulting from misuse of our platform or violation of laws.
---
8. Retention & Deletion
We retain your data as long as your account is active or as needed for legal purposes. You may request deletion of your data at any time.
---
9. Children's Privacy
Our App is not for users under 18. We do not knowingly collect data from minors.
---
10. Third-Party Links
Our App may link to external services. We are not responsible for their privacy practices.
---
11. Policy Updates
We may update this policy. Changes will be posted in-app and are effective when published.
